Privacy Policy

N.J. Robinson & Co. takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website (www.robo.com.au), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website, including the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes name, e-mail address, postal address, and telephone number. We request this information when the user requests to sign up for a mailing list, correspond with us, or any other activity that we deem necessary.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user. N.J. Robinson & Co. owns the collected information and will not sell, trade, or rent the information to others.

We may use the information to continue contact with the user, such as follow-up calls or e-mail correspondence regarding promotions, new services, or important website changes. N.J. Robinson & Co. may share this information with its business partners for the specific purpose of a promotion or service offering.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive to provide you with better service. They help store information about your preferences. The use of cookies is an industry standard used by many major websites.

Cookies do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies, though you may not be able to take full advantage of the N.J. Robinson & Co. site functionality.

How is information safeguarded?

N.J. Robinson & Co. utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Access to PII is limited to a small number of personnel on a need-to-know basis.

Links to other web sites

Our website may contain links to other internet sites. N.J. Robinson & Co. neither controls nor endorses external sites and is not responsible for the content or privacy practices of non-N.J. Robinson & Co. websites.